Field Operations Executive
CoimbatoreFull Time
Application valid till: 25/04/2025
About HealthSy

HealthSy is an innovative healthcare platform in Coimbatore that offers a one-stop solution for all healthcare needs. With HealthSy, you can order medicines, OTCs, and healthcare products, consult doctors online, book home healthcare services, book in-clinic doctor appointments, read health articles, get authentic medicine information, buy exclusive memberships and order your medicines and healthcare products on a subscription basis. We prioritize your health above all else and are always striving to improve your healthcare experience.

Responsibilities

Job Summary

We are looking for a dynamic and self-motivated Field Executive to oversee operations at our company-owned retail pharmacies in Coimbatore, support partner training, and drive business growth. The ideal candidate should be proactive, possess strong communication skills, and have a passion for healthcare services. A deep understanding of Coimbatore’s local areas and business landscape is essential for this role.

Key Responsibilities

1.Retail Pharmacy Operations & Compliance

  • Oversee the operations of HealthSy’s company-owned retail pharmacies in Coimbatore.
  • Evaluate performance and recommend strategies for operational enhancements at company owned pharmacies and partner pharmacies.
  • Support inventory management to ensure optimal stock levels across company-owned pharmacies.
  • Conduct compliance audits for partner pharmacies to ensure alignment with company policies and local regulations.

2.Partner Management & Business Expansion

  • Provide training and support to partners for seamless onboarding and integration.
  • Identify and engage potential partners to drive business growth.
  • Maintain strong relationships with stakeholders, including doctors, pharmacists, and healthcare providers.

3.Operational Support & Issue Resolution

  • Address operational challenges and service-related issues reported by partners and customers at the ground level.
  • Assist operations and support teams in resolving partner and customer queries to ensure smooth operations.

4.Marketing Operations & Market Research

  • Contribute to city-wide marketing initiatives and promotional activities.
  • Conduct market research to stay updated on industry trends and competitor activities.
  • Source & share field-level intelligence to Business teams about the city's geography & demography, including market hubs, culture and significance of the city.

5.Reporting & Cross-Team Collaboration

  • Collaborate with central teams to streamline execution.
  • Prepare reports on field activities, partner interactions, and operational performance. 
Requirements & Skill
  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 1-3 years of experience in field operations, sales, or business development.
  • Strong interpersonal and communication skills. • In-depth knowledge of Coimbatore’s locations, business hubs, and local market dynamics.
  • Ability to multitask and manage multiple stakeholders effectively.
  • Problem-solving mindset with a proactive approach.
  • Willingness to travel extensively within Coimbatore.
  • Familiarity with the healthcare and pharmacy sector is a plus.
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