What are the Benefits of Online Doctor Consultation?
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Madhu Roopa M
04 Apr, 2024
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Top 5 Reasons to Choose In-Clinic Appointments Online

Spending long hours waiting in a clinic is a common and frustrating experience for many patients. The extended wait times can lead to increased stress and discomfort. It often requires a physical presence, which can be challenging for those with mobility issues, tight schedules, or living in remote areas. What if you could have immediate and priority consultation with your doctor? With online appointment scheduling, that frustration can become a thing of the past. In fact, it transforms healthcare access easier and more efficient than before. Additionally, online appointment scheduling allows patients to book appointments at their convenience, reducing wait times and streamlining the process for both patients and healthcare providers. In this blog, let us see how online in-clinic appointments simplify and improve the overall healthcare experience.

1. Accessibility

Booking in-clinic appointments online offers convenient and efficient method to consult with doctors. The traditional method of booking in-clinic appointments often requires individuals to be physically present, waiting in long lines, or taking time off from work. In addition, individuals with mobility issues may find it difficult. Online in-clinic appointments eliminate these barriers, allowing individuals to connect with doctors from the comfort of their homes.

2. Instant Confirmation

The waiting period for confirmation, whether it is through a phone call or in-person visits during the in-clinic appointment booking, can be quite frustrating. The delay can be anxious and disrupt other plans. However, once patients book an in-clinic appointment online, they will receive immediate confirmation via email or SMS. In addition, automated reminders are sent closer to the appointment time, effectively reducing the occurrence of no-shows and last-minute cancellations.

3. Cost-Effectiveness

Patients have the option to view the appointment fees before making an in-clinic appointment. This transparency in pricing allows patients to compare costs between different healthcare providers, as well as care for their health without worrying about the expenses.

4. Transparent Information

Patients have the convenience of accessing information about the healthcare provider's qualifications, experience, and patient reviews online before booking an appointment. This transparency helps patients make informed decisions about their healthcare provider. Reading reviews and ratings can give the patient confidence in their choice and set realistic expectations. This can lead to better health outcomes and satisfaction with the care received.  

5. Reduce No-Shows

The probability of last-minute cancellations or no-shows is decreased by automated reminders sent through online in-clinic appointments. These reminders help patients stay informed about their upcoming appointments and provide them with the option to reschedule if needed. Additionally, platforms like HealthSy, offer the convenience of easily cancelling or rescheduling appointments, making it more convenient to accommodate sudden changes and minimizing the chances of missing appointments. Minimizing no-shows allows providers to maintain a more efficient schedule, optimizing their time and resources.

In conclusion, an online in-clinic appointment booking system improves the patient's experience, making it seamless and efficient. Patients benefit from reduced wait times and the flexibility to manage their appointments at their convenience, while healthcare providers also benefit from streamlined operations and better resource management.

Ready to experience the convenience of online in-clinic appointments? Simply visit HealthSy for a hassle-free booking experience.

Healthcare and Technology
8 Mins Read
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5 Things to Follow Before Ordering Medicines Online

Introduction

The internet has become an essential component of our everyday lives in today's world. We can get everything online from buying groceries to booking flights. The convenience and accessibility of the internet have revolutionized the way we live and interact with the world. It has opened endless possibilities for communication, learning, and entertainment. Therefore, it is no surprise that ordering medicine online has also become a common practice for many people. However, Prioritizing the legitimacy and safety of online medicine orders is essential to mitigate potential risks and prevent the purchase of unauthorized medicines. If you already buy or thinking about to buying medicines online, this blog may be helpful for you. We have outlined six things that should be noted before ordering medicines online. Let us get started.

1. Keep your Valid Prescription Handy

Genuine pharmacies will always request a prescription before dispensing any medicines. Whether you buy medicine online or from a local retail pharmacy, it is always advisable to have the prescription with you. If an online pharmacy does not request you a prescription, it is best to avoid such websites.

2. Contact Information

Verify that the contact information given by the service provider includes an accurate physical address and a customer service channel. Having accurate contact details is important because it enables customers to easily reach out for any inquiries, concerns, or support they may need.

3. Find Out if that Website or App is Legally Selling the Medicines 

When buying medicines online, it is essential to check that the website or app is reliable and provides quality medicines. This can be done by examining the handling and storage of medicine. 

In addition, it is important to ensure the genuineness, expiration date, and proper handling of medicines at every stage, starting from storage and continuing through medicine delivery.

4. Check Privacy and Security Concerns Before Placing Order

Make sure that the website is secure (e.g., HTTPS), uses encryption, and has a transparent privacy policy before providing personal and medical information. This gives you peace of mind that your personal and medical data is safe. In addition, it is beneficial to read customer reviews and ratings as they provide valuable insights into the platform's reliability and customer satisfaction.

5. Check for Prices

The prices of medicines online may differ from the prices at local retail pharmacies. Online pharmacies offer discounts and cashback on medicine orders, making it a wise choice to compare them with offline pharmacies. By checking for cashback and discounts on medicines, you can save money on your medical expenses

NOTE

If you experience any unexpected side effects from medicine that was ordered online, consult a doctor immediately. Do not accept any orders where the package has been tampered with or the seal broken. 

Before ordering medicines online, it is essential to consider all the things listed above. Ordering medicines online not only helps you save money on medical expenses but also provides you with a seamless experience. Buying medicines online is equivalent to buying medicines at physical retail pharmacies if you choose a genuine and the right platform. HealthSy provides a convenient and seamless experience for users. One of its key advantages is the ability to easily refill prescriptions and healthcare orders online at your desired frequency. Additionally, HealthSy prioritizes the safety and authenticity of medicines by partnering with licensed pharmacies and implementing strict quality control measures. 

Healthcare and Technology
8 Mins Read
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Ayushman Bharat Health Account (ABHA Health ID Card) : Advantages and Objectives

As we are still cooling down the flames of change of that covid has bought in, where the entire planet has switched to everything being online and digital, from education to shopping to healthcare. India has been witnessing accelerated growth in technological and digital innovations in healthcare sector which includes telemedicine, digital prescriptions, and personal health record management. etc. 

A new technological  healthcare launch, which is low-cost and is highly accessible, has been instigated by the ambitious Ayushman Bharat Digital Mission (ABDM)  and National Health Stack. Known as “phygital” (physical+digital) is all set to create an all-inclusive array of novel passages for providing care that is likely to reduce cost of care and immensely expand access, quality of care, and patient experience.

Ayushman Bharath Health Account, formerly known as digital health card, was launched by the Central Government of India, on September 27th 2021, under the ABDM scheme. Developed with the aim to provide health coverage in an effective and anodyne method, and needle-crafting ways into the integrated digital health structure. This decision by the Ministry for Health and Family Welfare to launch digital health ID, speaks for the Indian Government, in initiating promising measures to assimilate along with the digitally evolving world.

ABHA to the rescue

Customary doctor visits include carrying bulkier files of report, scans etc., this becomes even more hectic when consulting one doctor to the other. Meanwhile, it’s also a tad bit of a hard task for the doctors to go through each hardcopy of scans and reports and get a complete picture, given the limited time they have for consulting patients. Well!! To make the entire process hassle-free, we have ABHA for everyone’s rescue.

ABHA is a 14-digit health ID, and identifies one as a participant in India’s digital health care ecosystem (NDHE). This unique identity is accepted by all healthcare providers across the country. ABDM, under which ABHA has been launched, provides a standardised system, which enables access and sharing of medical information, called the National Digital Health Ecosystem (NDHE).

This enables a doctor to access all medical information (test reports, prescriptions, scans) across all hospitals, clinics, and even at new localities. This access option is provided to the viewer, only after consent is granted. The consent can also be rescinded, and this stands as key feature of the card.

Also, provides the users with a detailed compilation of doctors, government and private medical facilities all over India, which can be accessed through the Healthcare Professional registry and Health Facility registry.

Apart from allopathic treatment, ABHA card is valid to avail treatment and treatment facilities in AYUSH ( Ayurveda, Yoga & Naturopathy, Unani, Siddha and Homoeopathy).

Economic aspects of ABHA

- Likewise, the information that can be accessed from anywhere, the benefits too are portable all over India. The beneficiary amount that is covered under this scheme, can also be utilised as cashless subsidies at any empanelled hospital (public & private) across the country.

- The main objective of this mission is to have a vital effect on reducing out of the pocket (OOP) expenditures, which is based on the following ground

Coverage of 5 lakhs per family, with no restriction in family size

- Wraps almost all secondary and many of the tertiary hospitalization

- Increased benefit covers to ~40% of the population (poorest and vulnerable

The aforementioned facts, gratifies to the set of population, whose necessities are unmet and has been veiled due to shortage of financial resources. This scheme is targeted to provide superior and in time treatments, improve health outcome and patient satisfaction, all of which will lead to develop a qualitative life led by one.

How to apply??

Applying for ABHA is a hassle free process which can be done online by following the link- https://abha.abdm.gov.in/register  Or through ABDM participating facility and is absolutely free of cost. Though the process may require one or more of the following information:

Aadhar Number

Driving Licence Number (for generating the number)

PAN number

Mobile number

After applying, one can avail their health ID card through the following ways:

1) ABHA mobile application

2) Official website: @healthid.ndhm.gov.in

3) Health centre offering assistance and facilities for online registration and availing of the health ID card

4) Through third applications like Paytm


The ability of ABHA to interoperate in healthcare-tech platforms can lower the expenditure by a huge margin and significantly aids physicians in diagnosing and treating patients. The major key points are- entirely secure and encrypted, complete private interfaces with user consents at every step, voluntary activation and deactivation. ABHA is the face of advanced innovation in healthcare, just like how UPI changed the way through which we pay. 



Healthcare and Technology
12 Mins Read
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Digital Prescriptions and Personal Health Records Management: Uses and Objectives

Digital prescription or e-Rx is an incredible innovation in the medical industry and in the growing tech world giving the medical industry high-quality support and time-saving innovations enables doctors to care for more patients and save countless lives.

According to recent research, up to 5.2 million medical errors are made annually in India. Errors can happen due to a lack of knowledge, mediocre performance, or psychological lapses. Pharmacists, physicians, nurses, and administrators are crucial to examining and improving healthcare. In the medical industry, using digital prescriptions assists initiatives to reduce medical errors and helps improve patient health.

Digital Prescription

A digital prescription, or e-Rx, is the digital version of a paper prescription transmitted directly to a pharmacy through the patient's mobile device, laptop, or tablet. With the support of the leading hospital management solutions, doctors began drafting digital prescriptions.

Digital prescription for doctors

A digital prescription enables a doctor to electronically generate and send prescriptions that are accurate and simple to understand to a patient and the pharmacies, which reduces medical error. It can also tell doctors about problems that have been going on for a long time, such as drug interactions or the side effects of a certain medication.

Pharmacists are able to confirm that patients are receiving the appropriate medications with the help and support of digital prescriptions. At the same time, doctors can check a database of prescriptions to make sure they are writing prescriptions for the right drugs.

Handwritten prescriptions are easy to create and misuse to obtain medicines, as in the illegal selling of specific medications and to access medications, people write fake prescriptions or alter the dosage. Illegal purchase of medicines using prescriptions from pharmacies is less likely to be controlled when doctors write prescriptions digitally.

A digital e-prescription helps improve patient safety and treatment quality by reducing medication error occurrences related to manual or handwritten prescriptions.

Personal Health Records Management

Health services are getting better with cloud-based health records, which improve informational visibility and accessibility.

We sometimes lose or forget paper prescriptions, lab reports necessitating us to call the doctor or the lab again to get new copies from them. Digital prescription allows us to view the data whenever we want and frees us from the hassle of carrying medical report files.

Each person's medical issues are unique, so they cannot explain their illness and past health conditions to every doctor. But with e-prescription, it's easy to send the documents and scanned copies, so the doctor can quickly figure out what's wrong with the patient and give the right medicine or consultation.

When patients have access to affordable medicines, they continue taking it for as long as possible and select generic drugs, which are more accessible with an e-prescription and more likely to be accepted by the patient's insurance. So, if a patient spends less, it is more likely that they will stick with the treatment that their doctor has given them.

The digital prescription helps us keep track of consultation dates and appointments. The healthcare provider stores our medical records in a secure location.

An electronic prescription simplifies the process of filling a prescription for another person. This functionality was beneficial when people were in isolation or quarantine due to the COVID-19 pandemic, and in this kind of scenario, patients could not physically visit the pharmacy. Acquiring each prescription drug from an independent pharmacy is one of the advantages of e-prescriptions for patients. This facility will make it easier for patients to collect all their prescription medications independently, and it will not affect how long a patient stays on therapy based on the pharmacy's stock.

Patients who are ill, injured, or elderly can save time and money by simply transmitting the prescription to their local pharmacist rather than going to the pharmacy to hand them their physical Rx, and it is also simple to purchase medicines using legitimate mobile applications

The Indian healthcare system is advanced, but it is not yet fully digital. Our healthcare system still relies on paper-based physical records rather than digital records and after COVID-19, more Indian doctors started using e-prescription, which is more secure and helps in a patient's complete treatment, and the medical records are maintained and secured by the healthcare provider. E-prescription simplifies the entire prescription process, increasing patient satisfaction by saving time, reducing medicine and dosage errors, and standardizing the entire prescription process. E-prescriptions reduce the risks associated with traditional prescription writing and medical errors.



Healthcare and Technology
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Telemedicine In India: Uses and Benefits

Telemedicine is the remote diagnosis and treatment of patients via telecommunications technology that has the potential to improve access to healthcare in resource-constrained areas. World Health Organization (WHO) has defined telemedicine as, “the delivery of healthcare services, where distance is a critical factor, by all healthcare professionals using information and communication technologies for the exchange of valid information for diagnosis, treatment and prevention of disease and injuries, research and evaluation, and for the continuing education of healthcare providers, all in the interests of advancing the health of individuals and their communities.”

Simply put, Telemedicine is an effortless way of providing medical care remotely from the comfort of home, mostly through video chat, which benefits both the doctors and the patients. The word “Telemedicine” can be literally translated to “healing at a distance.”


eSanjeevani – Telemedicine in India

eSanjeevani is the first government-run online OPD (outpatient department) consultation service in India, which aims in providing telehealthcare services to patients in their homes through online mode. The Ministry of Health and Family Welfare (MoHFW) launched the scheme in November 2019. Few states like Kerala, Jharkhand, Punjab, and Tamil Nadu etc. have started offering specialised telemedicine consultation services, which is available on the mobile application.

The Union Health Ministry's National Telemedicine Service, eSanjeevani, has reached another important milestone by reaching six million (60 lakh) consultations through more than 375 online OPDs. Every day, more than 40,000 patients use this innovative digital medium to communicate to more than 1600 doctors and specialists. The National Telemedicine Service is functioning in 31 States / Union Territories presently.

Current Scenario of Telemedicine in India

WHO recommends a doctor-population ratio of 1:1000 while the current doctor population ratio in India is only 0.62:1000. Training of new physicians is time consuming and expensive, hence the doctor to patient ratio is expected to remain low for a long time to come. This deficit is partly being made up by the active telemedicine services in various parts of the country.

MoHFW has created Electronic Health Records (EHR) standards in 2013 and a revised version of the same in 2016 to guarantee the security of transmitted data during telemedicine procedures. In India, the use of telemedicine has spread beyond the realm of Western medicine into the realm of traditional medicine. Using technology, the National Rural AYUSH Telemedicine Network hopes to provide access to traditional medical practices.

AROGYASREE is another internet-based mobile telemedicine conglomerate that integrates multiple hospitals, mobile medical specialists, and rural mobile clinics. It is a typical telemedicine system made up of a small group of hospitals that use nodal centres to provide remote health care services to a small amount of people. But in developing countries like India, where most people live in rural areas and do not have access to specialist care, we see a need for larger Internet-based telemedicine systems that would allow a large group of doctors and hospitals to work together to provide health care to entire population. This project is an initiative of Indian Council of Medical Research (ICMR).

Uses

Telemedicine can be an effective alternative when a patient is unable or unwilling to travel to a healthcare facility. For conditions that can be treated without a visit to the lab or an examination, telemedicine is a feasible option. Certain sorts of long-term care, such as psychotherapy, can even be provided via telemedicine.

When there are some barriers in seeking the physical treatment, for in the times of the Covid-19 pandemic, Telemedicine is of a significant use for the patients who live far away from the medical care systems.

Doctors and patients can use telemedicine to,

  • Determine whether the patient needs the treatment in person
  • Provide medical care such as mental health treatment or evaluation for minor infections
  • Prescribe or renew the medication
  • Provide therapy such as physical or speech therapy.


Benefits

Reduced Overhead Expenses

Few research suggests that people who use telemedicine result in saving an amount of money in the means of transportation and childcare. Healthcare providers who offer telemedicine services also get benefited by fewer overhead costs including the office space, office desk, etc...

Less Exposure to Illness and Infectious Diseases

Telehealth consultations allow doctors to pre-screen patients for potential infectious disease, which can help reduce the transmission of diseases like COVID-19, the flu, and others. Everyone benefits from reduced contact with infectious diseases, but those who are chronically unwell, pregnant, old, or otherwise immune-compromised benefit the most.

Convenience

Telemedicine allows people to access care from the comfort of their home without travelling to the doctor’s place. They do not have to wait for hours for the appointment. Virtual visits can be easier and more convenient to fit into one’s busy schedule.

Easy access to people in rural areas

Despite the number of advantages of rural life, quick access to medical care is not always a benefit. Telemedicine allows patients to see a doctor fast even if they do not live close to a clinic.

Online Psychiatric Support

The spread of COVID-19 has limited patients' accesses to in-person psychotherapy. People suffering from stress, anxiety, depression, or any number of other mental health concerns can now begin or continue receiving therapy virtually because of the advancements in Telemedicine. Those in need of immediate mental health care, particularly those at risk for self-harm, have 24/7 access to therapists and psychiatrists.

Reduced Anxiety

Unfortunately, many people avoid medical care because they loathe visiting doctors. Phobias like agoraphobia may prohibit people from seeking help in particular situations. Using telehealth, one can get answers to their queries and contact medical professionals without leaving their house.

While telemedicine has its own limitations, it also has the potential to play a significant role in resolving a wide variety of issues since it is a convenient option for people who do not want to go to the doctor’s place and prefer to stay at home. Telemedicine now allows you to consult a doctor remotely from the convenience of your home!



Healthcare and Technology
12 Mins Read