Last Updated On: 24.11.2025

AXAONE TECHNOLOGIES PRIVATE LIMITED (“Company”), operating under the brand name "HealthSy," owns, operates, and maintains the online platform available at https://healthsy.app/ (“Site” or “M-Site”), including the HealthSy ("App") mobile application and partner applications (collectively called as "Platform").

These Terms & Conditions (“Terms”) govern your interest, application, and participation in any collaboration, partnership, promotion, or marketing opportunity (“HealthSy Partner Collaboration or "Collaboration”) with HealthSy (“Company”, “we”, “our”, or “us”) and its services. Applicants are encouraged to read these Terms carefully before choosing to submit the collaboration request form through "HealthSy Partner Collaboration" i.e "Collaborate With Us" section of our website.

1. GENERAL

This electronic document is published in accordance with the applicable provisions of the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, requiring publication of terms and policies for online platforms. This is a computer-generated document and does not require any physical or digital signature.

(a) AXAONE TECHNOLOGIES PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having its registered office at 43/2 & 43/3, First Floor, Tulasi Damu Arcade, Sathy Road, Ganapathy, Coimbatore District, Tamil Nadu, India – 641006, CIN: U72900TZ2022PTC038197, operates the brand HealthSy (referred to as “Company”, “We”, “Us”, or “Our”).

(b) “You”, “Your”, "User" or “Applicant” refers to any individual, brand, seller, influencer, financial institution (including banks and NBFCs), organization,  any legal entity access or expressing interest to collaborate with Us for promotional, marketing, branding, partnership, or other business opportunities through the collaboration request form available on this webpage.

(c) This webpage is intended solely to collect expressions of interest for potential collaboration opportunities. Submission of the form is optional and meant only for preliminary evaluation. It does not create any legal, commercial, or contractual obligation between "You" and the "Company".

(d) You are encouraged to review these Terms, our Privacy Policy, and any other applicable policies before choosing to submit the collaboration form. If You do not agree with these terms, You may refrain from submitting the form.

(e) The Company operates in compliance with applicable Indian laws including, but not limited to:

·        The Indian Contract Act, 1872

·        The Information Technology Act, 2000, and applicable rules

·        The Digital Personal Data Protection Act, 2023 (DPDP) and DPDP Rules,2025

·        Any advertising, marketing, influencer, or promotional guidelines issued by ASCI, RBI, SEBI, MoHFW, or other authorities, where relevant to the nature of collaboration.

2. DEFINITIONS

The terms and expressions used in these terms & conditions including all of the above, shall have the meanings set out hereunder:

3.1.“Collaboration”: Means any potential partnership, promotion, marketing activity, branding activity, commercial opportunity, business association, or engagement proposed by the Applicant or the Company under HealthSy Partner Collaboration section of our Website.

3.2. “Platform”: Refers collectively to the HealthSy website (including this webpage/Section), mobile applications, partner applications, and any other digital or online interface operated by the Company.

3.3.“Form” or “Collaboration Request Form”: Means the preliminary online request form provided on this webpage for Applicants to express their interest in collaborating with the Company.

3.4. “Content”: Includes any information, documents, proposals, promotional materials, or communication submitted by the Applicant through the form or shared during preliminary discussions.

3. ELIGIBILITY

Collaboration opportunities are open to:

·        Applicants must be at least 18 years old.

·        Brands, sellers, vendors, or service providers

·        Individuals, creators, and influencers

·        Banks, NBFCs, and financial service providers

·        Any legal entity or person capable of entering into a business engagement

HealthSy may assess eligibility based on suitability, compliance, and internal guidelines.

4. USER RESPONSIBILITIES

·         You can fill the "Collaboration Request Form" available on the Website under "Collaborate With Us" section to submit your interest.

·         You consent to the processing of personal data as per the Privacy Policy.

·         By submitting your interest through our platform, you confirm that the information and documents shared are accurate, up-to-date, and complete to the best of your knowledge.

·         False or misleading information may result in application rejection.

·         You confirm that any materials, proposals, or sample content submitted by you do not violate the intellectual property or rights of any third party.

5. HOW THIS WORKS

·         Interested applicants may express their interest through submitting the "Collaboration Request Form” available on the HealthSy websiteunder "HealthSynergy" section.

·         Interested applicants are required to submit complete, accurate, and truthful information. By providing your details in the form, you consent to the Company collecting and processing this information in accordance with the Privacy Policy.

·         Submitting the form does not guarantee approval, nor does it create any obligation on either side. Our team may:

o    Evaluate your proposal

o    Seek additional information

o    Approve or decline based on internal considerations

No commercial or legal relationship is created at this stage. You acknowledge that internal evaluation criteria are confidential and need not be disclosed.

6. NO COMMITMENT OR PARTNERSHIP

Any collaboration, if mutually agreed upon, will be governed separately by a formal written agreement outlining the terms, obligations, and scope of the partnership. So, submitting a request:

·         Does not form a partnership or agreement

·         Does not constitute an offer or acceptance

·         Does not create employment, agency, or representative status

Any approved collaboration will proceed only after signing a separate written agreement specifying the scope and its terms. HealthSy may decline any application at its discretion without providing reasons. We may also discontinue discussions at any stage prior to formal agreement.

7. MARKETING & PROMOTIONAL ACTIVITIES

Where relevant, the Applicant may be expected to follow certain requirements, such as:

·         Obtaining pre-approval for promotional or marketing content

·         Complying with advertising guidelines, including those from ASCI, RBI, SEBI, etc.

·         Using HealthSy’s brand elements only with explicit written permission

These requirements apply only if your application is shortlisted and a discussion stage begins.

8. CONFIDENTIALITY

Any information shared by HealthSy during review or discussion should be treated as confidential and not disclosed without prior consent, unless required by law. Confidentiality obligations apply even if the collaboration is not approved.

9. COMPLIANCE WITH LAWS

Applicants must comply with all applicable laws including DPDP Act, 2023 and DPDP Rules 2025, including:

·         Advertising, influencer, and disclosure standards

·         Financial sector promotional rules (where applicable)

·         Data protection and privacy regulations

·         IP, copyright, and trademark rules

HealthSy may request documents or proofs to support compliance.

10. COMMUNICATION

The Applicant agrees to receive communication from the Company regarding their collaboration request, including updates on the application status, meeting coordination, or any further information required. Such communication may be made through the email address, phone number, or other official contact details provided by the Applicant in the collaboration form. It is your sole responsibility to ensure that your contact details are accurate. The Company shall not be liable for any failure in communication arising from incorrect, outdated, or inaccessible contact information. Communication will primarily be sent in English. However, where feasible, the Company may provide regional language support to ensure clarity and better accessibility for users.

All official communication from the Company will be made only through the Company’s verified email addresses or authorised phone numbers.

The Company generally takes 30–60 working days to review applications and respond. If You do not receive a response within this period, it may be understood that Your application has not been shortlisted at this time. We appreciate the interest, time, and effort involved in submitting an application.

While the Company endeavours to maintain smooth communication, it shall not be responsible for delays, missed notifications, or technical issues arising from email service providers, network failures, device settings, or other factors beyond its reasonable control.

11. INTELLECTUAL PROPERTY RIGHTS

All trademarks, logos, brand names, content, and proprietary materials of HealthSy and Axaone Technologies Private Limited (“Company”) remain the exclusive property of the Company.

No rights or permissions are granted to the Applicant unless expressly provided in writing through a separate agreement. Any permitted use, if granted, must follow brand guidelines issued separately.

Any unauthorised use, reproduction, distribution, impersonation, misleading association, or misuse of the Company’s intellectual property may result in:

  • Immediate restriction of access;
  • Legal action for infringement, damages, and injunctive relief;
  • Reporting to competent authorities under applicable IP and cyber laws.

12.PROHIBITED INFORMATION

The applicant shall not host, publish, display, upload, modify, transmit, or share any information on or through the Platform that:

                     i.            Violate any code of conduct or guideline which shall be applicable for or to any service offered on the Platform.

                    ii.             Infringes the rights (including intellectual property rights) of any third party;

                  iii.            Belongs to another person without lawful authority to do so;

                  iv.            Is false, harmful, harassing, defamatory, blasphemous, obscene, pornographic, paedophilic, or invasive of another’s privacy;

                   v.            Is hateful, racially or ethnically objectionable, or otherwise encourages money laundering or gambling, or violates any law in force; or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;

                  vi.            Threatens or harms minors in any way;

                vii.            Deceives or misleads about the origin of such messages or contains information that is grossly offensive or menacing in nature;

              viii.            Contains software viruses or other malicious code designed to interrupt, destroy, or limit the functionality of any computer resource;

                  ix.            Impersonates another person or entity, or falsely represents the user’s affiliation with any person or organization;

                   x.            Abuses, harasses, threatens, or demeans others, or otherwise violates their legal rights, including privacy and reputation;

                  xi.            Insults or incites hostility against the sovereignty, unity, integrity, defense, or security of India, its friendly relations with foreign states, public order, or promotes incitement to any cognizable offence.

13.LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, the Company shall not be liable for any loss, damage, or claims arising out of:

·         the Applicant’s submission of the collaboration form,

·         delays, errors, or technical issues in form submission or communication,

·         the Company’s decision to accept, reject, or not respond to any application,

·         any reliance placed by the Applicant on preliminary discussions, emails, or communication before a formal written agreement is executed.

This limitation applies to all types of losses or damages, including but not limited to indirect, incidental, consequential, exemplary, punitive, or special damages, regardless of whether the Company was advised of the possibility of such damages.

No partnership, commercial arrangement, or obligation shall arise unless expressly set out in a separately executed agreement. The Company’s responsibility, if any, shall only commence upon such formal agreement.

14. INDEMNITY

The Applicant agrees to indemnify and hold harmless the Company, its directors, officers, employees, and affiliates from any claims, losses, liabilities, damages, or expenses arising out of:

1.     Any false, inaccurate, misleading, or unauthorised information submitted through the collaboration form;

2.     Any breach of these Terms or applicable laws by the Applicant;

3.     Any misuse of the Company’s name, brand, trademarks, confidential information, or materials without prior written permission;

4.     Any third-party claims resulting from promotional or business proposals shared by the Applicant that violate legal, regulatory, or intellectual property requirements.

This clause applies only to the information submitted and actions taken prior to any formal collaboration agreement. Any further obligations or indemnities, if applicable, shall be governed solely by a separately executed agreement between the parties.

15. DISCLOSURE AND ENFORCEMENT

a. The "User" expressly authorises the Company/Platform to disclose any information in its possession pertaining to the "User" to law enforcement agencies or other governmental authorities, if the Company, in its sole discretion, deems such disclosure necessary or appropriate for investigating or resolving potential legal violations, especially those involving personal injury, fraud, cybercrime, or intellectual property infringement.

b. The "User" acknowledges that the Company may also be compelled to disclose such information pursuant to a valid judicial order, statutory requirement, regulation, or official request.

c. The "User" agrees to use the services of the Company and its affiliates, consultants, and contractual partners only for lawful and authorised purposes. Any misuse of the Platform for illegal activities or purposes not permitted under these Terms is strictly prohibited.

16. DATA COLLECTION & PRIVACY

All personal information collected through this Website  will be processed in accordance with our “HealthSy - Collaborate With Us Privacy Policy”. By submitting your details in this website, you provide explicit consent to such collection, storage, and use.

17. GOVERNING LAW & JURISDICTION

 

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising from or relating to the Applicant’s submission of the collaboration form or preliminary interactions with the Company shall be subject to the exclusive jurisdiction of the courts at Coimbatore, Tamil Nadu, India.

 

18. AMENDMENT

 

The Company reserves the right to modify or update these Terms and Conditions from time to time to reflect changes in legal, regulatory, business, or operational requirements. Continued access to this webpage after updates constitutes deemed acceptance.

19. SEVERABILITY

 

If any provision/clause of these terms is held to be invalid, illegal, or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these terms shall in no way be affected or impaired thereby, and each such provision/clause of these terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality, or unenforceability, while preserving to the maximum extent the original intention, and commercial expectations of the parties hereto, as expressed herein.

 

20. WAIVER

 

No failure or delay by either Party in exercising any right, power, or remedy under these Terms & Conditions shall operate as a waiver of that right, power, or remedy. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of the Party granting such waiver. Any waiver granted shall be specific to the instance in question and shall not operate as a waiver of any future breach, default, or obligation, even if similar in nature. The rights and remedies of each Party under these Terms are cumulative and not exclusive of any rights or remedies provided by law or equity.

21. CONTACT US

 

If you have any questions about this policy, the practices of the platform, or your experience with the service provided by the "Company" and the Platform, you can contact us at support@healthsy.in.

 

We appreciate your interest in collaborating with HealthSy.